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Pedagogical design for knowledge creating inquiry in customer projects

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dc.creator Hanni Muukkonen
dc.creator Kari Kosonen
dc.creator Pentti Marttiin
dc.creator Petri Vesikivi
dc.creator Jyrki Kaistinen
dc.creator Göte Nyman
dc.date 2013-09-01T00:00:00Z
dc.date.accessioned 2015-07-20T22:05:54Z
dc.date.available 2015-07-20T22:05:54Z
dc.identifier 2073-7904
dc.identifier https://doaj.org/article/fba15eef8dc846d4a7ff1cf334d6e1b1
dc.identifier.uri http://evidence.thinkportal.org/handle/123456789/10124
dc.identifier.uri https://doaj.org/article/fba15eef8dc846d4a7ff1cf334d6e1b1
dc.description Two higher education courses involving students, teachers, and customers in multifaceted experiences of knowledge creation are described. The Trialogical Learning Approach (TLA) provides a theoretical framework to address learning and teaching organized around authentic problems and the development of shared knowledge objects, such as reports, products, and new practices. The approach directs attention to those aspects of social interaction and artifact-mediated activities, which focus on the development of shared objects and the pursuit of novel knowledge and understanding. The roles of technology-mediation, customer involvement, and guidance in developing effective pedagogical practices for knowledge creation were addressed. It appears necessary to design sufficient open-endedness and complexity for students’ teamwork to generate unpredictable, practical, and epistemologically challenging situations. Pedagogical design for such a process has different foci in the four central phases: planning, project initiation, project execution, and presentation and evaluation. Planning and initiation are central to establishing relevance and project awareness for the collaboration of student teams with a customer. Guidance and expert modeling during project initiation and execution is needed to overcome feelings of uncertainty during a challenging and complex assignment. Mediation provided by collaboration tools facilitates reflection on collective practices, iterative development of knowledge objects, and documentation of the learning outcomes of customer projects.
dc.language English
dc.publisher Hong Kong Bao Long Accounting & Secretarial Limited
dc.relation http://www.kmel-journal.org/ojs/index.php/online-publication/article/view/266/188
dc.relation https://doaj.org/toc/2073-7904
dc.rights CC BY
dc.source Knowledge Management & E-Learning : an International Journal, Vol 5, Iss 3, Pp 278-297 (2013)
dc.subject Higher education
dc.subject Customer project
dc.subject Pedagogical design
dc.subject Knowledge creation
dc.subject Technology-mediation
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject DOAJ:Education
dc.subject DOAJ:Social Sciences
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject DOAJ:Education
dc.subject DOAJ:Social Sciences
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.title Pedagogical design for knowledge creating inquiry in customer projects
dc.type Article


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