Organizational Factors’ Effects on the Success of E-Learning Systems and Organizational Benefits: An Empirical Study in Taiwan

dc.creator	Ying Chieh Liu
dc.creator	Yu-An Huang
dc.creator	Chad Lin
dc.date	2012-10-01T00:00:00Z
dc.date.accessioned	2015-07-20T22:06:18Z
dc.date.available	2015-07-20T22:06:18Z
dc.identifier	1492-3831
dc.identifier	https://doaj.org/article/f9cd6b7bf39d40d398fbba4fd3d918f1
dc.identifier.uri	http://evidence.thinkportal.org/handle/123456789/10420
dc.description	E-learning development for enterprises is still in its infancy in that scholars are still working on identifying the critical success factors for e-learning in organizational contexts. This study presents a framework considering how organizational factors affect the quality and service of e-learning systems and how these factors influence organizational benefits in the view of IS success model and resource-based theory. A questionnaire survey of 120 Taiwanese companies was performed to validate the framework. The results show that top management support, information security policy, and institutional policy are positively related to system quality, while top management support, organizational learning culture, and institutional policy are positively related to system service. Additionally, system service is significantly related to organizational benefits. Our model provides two novel aspects of e-learning study. Firstly, we extend IS success model by incorporating four organizational factors as antecedences influencing system quality and system service. Secondly, the model is framed and examined on an organizational level, which provides a top-down view for managers when designing and implementing e-learning systems in the organizational context.
dc.language	English
dc.publisher	Athabasca University Press
dc.relation	http://www.irrodl.org/index.php/irrodl/article/view/1203/2289
dc.relation	https://doaj.org/toc/1492-3831
dc.rights	CC BY
dc.source	International Review of Research in Open and Distance Learning, Vol 13, Iss 4 (2012)
dc.subject	E-learning system
dc.subject	top management support
dc.subject	organizational learning culture
dc.subject	information security policy
dc.subject	institutional policy
dc.subject	organizational benefits
dc.subject	Special aspects of education
dc.subject	LC8-6691
dc.subject	Education
dc.subject	L
dc.subject	DOAJ:Education
dc.subject	DOAJ:Social Sciences
dc.subject	Special aspects of education
dc.subject	LC8-6691
dc.subject	Education
dc.subject	L
dc.subject	DOAJ:Education
dc.subject	DOAJ:Social Sciences
dc.subject	Special aspects of education
dc.subject	LC8-6691
dc.subject	Education
dc.subject	L
dc.subject	Special aspects of education
dc.subject	LC8-6691
dc.subject	Education
dc.subject	L
dc.subject	Special aspects of education
dc.subject	LC8-6691
dc.subject	Education
dc.subject	L
dc.title	Organizational Factors’ Effects on the Success of E-Learning Systems and Organizational Benefits: An Empirical Study in Taiwan
dc.type	article