A New Vision for Evaluating the Quality of E-Commerce Websites

dc.creator	Osama M. Rababah
dc.creator	Muhannad Al-Shboul
dc.creator	Rizik Al-Sayyed
dc.date	2011-02-01T00:00:00Z
dc.date.accessioned	2015-07-20T22:08:01Z
dc.date.available	2015-07-20T22:08:01Z
dc.identifier	10.3991/ijac.v4i1.1456
dc.identifier	1867-5565
dc.identifier	https://doaj.org/article/f1a08c01fe494fe196c0d9fd16635331
dc.identifier.uri	http://evidence.thinkportal.org/handle/123456789/11672
dc.description	Quality has been established as a key factor in ensuring the success of E-commerce in attracting and retaining customers. To help in this, numerous software metrics and website quality models have been developed, with a correspondingly large literature. We provide a critical review of this literature and the state-of-the-art. Most of the wide ranges of E-commerce website evaluation models give emphasis on the web applications of the system, using techniques like feature inspection and collecting data about end-users’ opinion by questionnaires. However, this is in conflict with two fundamental pragmatic aspects of current websites. Web technologies evolve extremely fast, enabling sophisticated tools to be deployed and complex interactions to take place. Secondly, the life cycle of a website is also extremely fast: maintenance of a website is performed at a rate that is higher than that of other software products because of market pressure and lack of distribution barriers.
dc.language	English
dc.publisher	kassel university press GmbH
dc.relation	http://online-journals.org/i-jac/article/view/1456
dc.relation	https://doaj.org/toc/1867-5565
dc.rights	CC BY
dc.source	International Journal of Advanced Corporate Learning (iJAC), Vol 4, Iss 1, Pp 32-41 (2011)
dc.subject	e-commerce
dc.subject	website
dc.subject	evaluation
dc.subject	website
dc.subject	quality
dc.subject	Theory and practice of education
dc.subject	LB5-3640
dc.subject	Education
dc.subject	L
dc.subject	DOAJ:Education
dc.subject	DOAJ:Social Sciences
dc.subject	Theory and practice of education
dc.subject	LB5-3640
dc.subject	Education
dc.subject	L
dc.subject	DOAJ:Education
dc.subject	DOAJ:Social Sciences
dc.subject	Theory and practice of education
dc.subject	LB5-3640
dc.subject	Education
dc.subject	L
dc.subject	Theory and practice of education
dc.subject	LB5-3640
dc.subject	Education
dc.subject	L
dc.subject	Theory and practice of education
dc.subject	LB5-3640
dc.subject	Education
dc.subject	L
dc.title	A New Vision for Evaluating the Quality of E-Commerce Websites
dc.type	article