Knowledge Management in Vocational Training - A Case Study of the EU Project RELOAD

dc.creator	Florian Welter
dc.creator	Thomas Thiele
dc.creator	Olivier Pfeiffer
dc.creator	Anja Richert
dc.creator	Sabina Jeschke
dc.date	2010-11-01T00:00:00Z
dc.date.accessioned	2015-07-20T22:11:23Z
dc.date.available	2015-07-20T22:11:23Z
dc.identifier	10.3991/ijac.v3i4.1383
dc.identifier	1867-5565
dc.identifier	https://doaj.org/article/e04532dd48ed451d9610e3c1ad47171c
dc.identifier.uri	http://evidence.thinkportal.org/handle/123456789/14365
dc.description	The need of diverse businesses to qualify their employees by means of vocational training is in most cases connected with high efforts due to expensive face-to-face courses and downtimes of the employees. Although, the emergence of IT-based knowledge management and e-learning tools led to a broader range of education possibilities during the last years, the fact remained that too many approaches were not user- or learner-centred. Besides, a lot of vocational training approaches did not include modern didactic concepts which foster a self-directed way of learning. Hence a stronger consideration of the interplay of the aspects “human, organisation and technology” – the so called HOT-Approach – can help to overcome this challenge. Referring to this, a successful case study is presented with the EU Project RELOAD in this paper. The focus of the project RELOAD is set on employees of the Do-It-Yourself (DIY) industry in which employees as well as consultants play a decisive role because they communicate directly with end customers during sales and consulting talks. Due to the fact that a lot of employees and consultants in this sector are untrained, low qualified workers, or even workers from other sectors, a tailor-made vocational training is necessary. With regard to this, RELOAD tries to address employees and customers at the same time by offering a knowledge platform as a semantic-based solution. This platform contains e-learning modules enabling the users to actualise their knowledge much more efficient, faster and self-directed than by the use of conventional vocational training approaches. Moreover, this kind of self-directed learning can easily be integrated into dynamic daily work processes and at the same time it is more cost-efficient. As a consequence of the project results, various DIY retailers show interest to use and further develop the RELOAD knowledge platform. With regard to this, new ideas and needs for research are elaborated by the project consortium to set up a following-up project in future.
dc.language	English
dc.publisher	kassel university press GmbH
dc.relation	http://online-journals.org/i-jac/article/view/1383
dc.relation	https://doaj.org/toc/1867-5565
dc.rights	CC BY
dc.source	International Journal of Advanced Corporate Learning (iJAC), Vol 3, Iss 4, Pp 45-51 (2010)
dc.subject	knowledge
dc.subject	management
dc.subject	e-learning
dc.subject	do-it-yourself
dc.subject	industry
dc.subject	microtraining
dc.subject	semantic
dc.subject	technologies
dc.subject	knowledge
dc.subject	platform
dc.subject	Theory and practice of education
dc.subject	LB5-3640
dc.subject	Education
dc.subject	L
dc.subject	DOAJ:Education
dc.subject	DOAJ:Social Sciences
dc.subject	Theory and practice of education
dc.subject	LB5-3640
dc.subject	Education
dc.subject	L
dc.subject	DOAJ:Education
dc.subject	DOAJ:Social Sciences
dc.subject	Theory and practice of education
dc.subject	LB5-3640
dc.subject	Education
dc.subject	L
dc.subject	Theory and practice of education
dc.subject	LB5-3640
dc.subject	Education
dc.subject	L
dc.subject	Theory and practice of education
dc.subject	LB5-3640
dc.subject	Education
dc.subject	L
dc.title	Knowledge Management in Vocational Training - A Case Study of the EU Project RELOAD
dc.type	article