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COMMUNICATION TOPICS AND STRATEGIES IN E-MAIL CONSULTATION: COMPARISON BETWEEN AMERICAN AND INTERNATIONAL UNIVERSITY STUDENTS

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dc.creator Sigrun Biesenbach-Lucas
dc.date 2005-05-01T00:00:00Z
dc.date.accessioned 2015-07-20T22:15:46Z
dc.date.available 2015-07-20T22:15:46Z
dc.identifier 1094-3501
dc.identifier https://doaj.org/article/ca2c1f19c4da44d394ff97d86fd403a2
dc.identifier.uri http://evidence.thinkportal.org/handle/123456789/17885
dc.description On today's "wired" college campuses, students avail themselves in increasing numbers of electronic channels, most notably e-mail, as a means to consult with their professors. While some research has investigated the purposes for which university students communicate with their instructors via e-mail, little research has examined differences in e-mail use between American and international students. In the present study, e-mail messages sent by American and international students enrolled in a teacher-preparation program to their professor were collected over the course of one semester. The messages were examined for three major communication topics (facilitative, substantive, relational) and communication strategies (requesting, negotiating, reporting). Results indicate quantitative and qualitative differences in American and international students' e-mail topics and strategies, suggesting, similar to findings for face-to-face academic advising sessions, that American students demonstrate greater initiative and ability to adapt to the spatial and temporal remoteness between interlocutors in e-mail interaction, especially when using e-mail to solicit face-to-face appointments and input on projects. Findings also show that messages from both groups of students contained substantial relational communication, perhaps in an attempt to compensate for the lack of visual and paralinguistic clues in the e-mail medium.
dc.language English
dc.publisher University of Hawaii
dc.relation http://llt.msu.edu/vol9num2/pdf/biesenbachlucas.pdf
dc.relation https://doaj.org/toc/1094-3501
dc.source Language Learning and Technology, Vol 9, Iss 2, Pp 24-46 (2005)
dc.subject Communication Theory
dc.subject Computer-Mediated Communication
dc.subject Culture
dc.subject Discourse Analysis
dc.subject Second Language Acquisition
dc.subject Social Context
dc.subject Special aspects of education
dc.subject LC8-6691
dc.subject Education
dc.subject L
dc.subject DOAJ:Education
dc.subject DOAJ:Social Sciences
dc.subject Literature (General)
dc.subject PN1-6790
dc.subject Language and Literature
dc.subject P
dc.subject DOAJ:Languages and Literatures
dc.subject Special aspects of education
dc.subject LC8-6691
dc.subject Education
dc.subject L
dc.subject DOAJ:Education
dc.subject DOAJ:Social Sciences
dc.subject Literature (General)
dc.subject PN1-6790
dc.subject Language and Literature
dc.subject P
dc.subject DOAJ:Languages and Literatures
dc.subject Special aspects of education
dc.subject LC8-6691
dc.subject Education
dc.subject L
dc.subject Literature (General)
dc.subject PN1-6790
dc.subject Language and Literature
dc.subject P
dc.subject Special aspects of education
dc.subject LC8-6691
dc.subject Education
dc.subject L
dc.subject Literature (General)
dc.subject PN1-6790
dc.subject Language and Literature
dc.subject P
dc.subject Special aspects of education
dc.subject LC8-6691
dc.subject Education
dc.subject L
dc.subject Literature (General)
dc.subject PN1-6790
dc.subject Language and Literature
dc.subject P
dc.title COMMUNICATION TOPICS AND STRATEGIES IN E-MAIL CONSULTATION: COMPARISON BETWEEN AMERICAN AND INTERNATIONAL UNIVERSITY STUDENTS
dc.type article


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