Knowledge sharing among workers: a study on their contribution through informal communication in Cyberjaya, Malaysia

dc.creator	Norizzati Azudin
dc.creator	Mohd Nor Ismail
dc.creator	Zainab Taherali
dc.date	2009-06-01T00:00:00Z
dc.date.accessioned	2015-07-20T22:18:49Z
dc.date.available	2015-07-20T22:18:49Z
dc.identifier	2073-7904
dc.identifier	https://doaj.org/article/bf82b17f68d349e6b75930f32ee4dbc8
dc.identifier.uri	http://evidence.thinkportal.org/handle/123456789/19543
dc.description	Malaysia, being a multi-racial society, faces the challenges of creating knowledge sharing capability in organisations, as cultural values are often reflected in the workplace by individual employees. For organisations, it is not clear whether this diversity has resulted in any form of competitive advantage. Studies have shown that various communities in Malaysia do not bring their respective cultures to work, and as such the company values prevail. This research is based on the demographic study of Informal Knowledge Sharing in Cyberjaya, Selangor, Malaysia. After twelve years, Cyberjaya is approximately 25% developed, gradually expanding with the establishment of multinational and international organizations. Several flagship applications have been developed in MSC Malaysia to accelerate its growth. However, the expertise and knowledge shared among the workers are doubtful, especially at its initial growth stage. As Knowledge Management (KM) developed, Communities of Practice (Wenger, 1998) became popular, even dominant „KM‟ intervention. Soon it was supplemented with story-telling interventions encouraging knowledge workers to use stories to „sell‟ KM internally, share knowledge and facilitate collaboration. This study will focus on knowledge sharing among workers, particularly the approach used to share knowledge through informal communication outside their organizations.
dc.language	English
dc.publisher	Hong Kong Bao Long Accounting & Secretarial Limited
dc.relation	http://www.kmel-journal.org/ojs/index.php/online-publication/article/view/14/21
dc.relation	https://doaj.org/toc/2073-7904
dc.rights	CC BY
dc.source	Knowledge Management & E-Learning : an International Journal, Vol 1, Iss 2, Pp 139-162 (2009)
dc.subject	Knowledge Sharing
dc.subject	Communication
dc.subject	MSC
dc.subject	Education (General)
dc.subject	L7-991
dc.subject	Education
dc.subject	L
dc.subject	DOAJ:Education
dc.subject	DOAJ:Social Sciences
dc.subject	Education (General)
dc.subject	L7-991
dc.subject	Education
dc.subject	L
dc.subject	DOAJ:Education
dc.subject	DOAJ:Social Sciences
dc.subject	Education (General)
dc.subject	L7-991
dc.subject	Education
dc.subject	L
dc.subject	Education (General)
dc.subject	L7-991
dc.subject	Education
dc.subject	L
dc.subject	Education (General)
dc.subject	L7-991
dc.subject	Education
dc.subject	L
dc.title	Knowledge sharing among workers: a study on their contribution through informal communication in Cyberjaya, Malaysia
dc.type	article