Think! Evidence

Using reflective journals to engage students in learning business process management concepts

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dc.creator Nick Letch
dc.date 2012-12-01T00:00:00Z
dc.date.accessioned 2015-08-12T11:17:12Z
dc.date.available 2015-08-12T11:17:12Z
dc.identifier 2073-7904
dc.identifier https://doaj.org/article/a0be8c4cfc944ba58c21d8350ecbdb9a
dc.identifier.uri http://evidence.thinkportal.org/handle/123456789/26174
dc.description Business Process Management (BPM) is an emerging discipline involving managers making a variety of decisions that have enterprise-wide impacts. The abilities to think critically and reflect on experience are capabilities required by managers in dealing with BPM-related decisions on a day-to-day basis. This paper describes the use of reflective learning journals as a way of developing reflective capabilities and engaging students in learning BPM concepts. The reflective journal entries of 102 students enrolled in a Master’s level BPM unit offered by a business school are analysed using the Leximancer qualitative data analysis software tool. Through an analysis of what students write about in their journals and how their entries are constructed, key characteristics of reflective learning journals are identified in relation to the challenges of BPM education.
dc.language English
dc.publisher Hong Kong Bao Long Accounting & Secretarial Limited
dc.relation http://www.kmel-journal.org/ojs/index.php/online-publication/article/view/214/160
dc.relation https://doaj.org/toc/2073-7904
dc.rights CC BY
dc.source Knowledge Management & E-Learning : an International Journal, Vol 4, Iss 4, Pp 435-454 (2012)
dc.subject BPM capabilities
dc.subject Reflective learning journals
dc.subject Assessment
dc.subject Content analysis
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject DOAJ:Education
dc.subject DOAJ:Social Sciences
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject DOAJ:Education
dc.subject DOAJ:Social Sciences
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.title Using reflective journals to engage students in learning business process management concepts
dc.type article


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