| dc.creator |
Pisoňová Mária |
|
| dc.creator |
Pisoň Ján |
|
| dc.date |
2008-04-01T00:00:00Z |
|
| dc.date.accessioned |
2015-08-12T11:18:06Z |
|
| dc.date.available |
2015-08-12T11:18:06Z |
|
| dc.identifier |
1335-003X |
|
| dc.identifier |
https://doaj.org/article/9dbb85b936a74cae8fc21cfeb77fc3e9 |
|
| dc.identifier.uri |
http://evidence.thinkportal.org/handle/123456789/26667 |
|
| dc.description |
Among the models dealing with detection of quality in the sphere of services belong4Q model, GAP model or AIM-model, which describe actions and service creation according to comparison of intention, possibilities, expectations and requirements. Noted models can not be comprehended as segregation, but onlylike a supplementary actions to be taken to improve a quality through out ISO 9000 standard, if appropriate TQM system.Medzi modely zaoberajúce sa zisťovaním kvality vo sfére služieb možno zaradiť 4Q model, GAP-model alebo AlM-model, ktoré opisujú procesy a vznik služby ako komparáciu zámerov, možností, očakávaní a požiadaviek. Uvedené modely nemožno chápať izolovanie, ale ako doplnkový nástroj zvyšovania kvality prostredníctvom radu noriem ISO 9000, prípadne systému TQM. |
|
| dc.language |
Slovak |
|
| dc.language |
Czech |
|
| dc.language |
English |
|
| dc.publisher |
Združenie SLOVDIDAC |
|
| dc.relation |
http://technologiavzdelavania.ukf.sk/index.php/tv/article/view/55 |
|
| dc.relation |
https://doaj.org/toc/1335-003X |
|
| dc.source |
Technológia vzdelávania, Vol 16, Iss 4, Pp 7-9 (2008) |
|
| dc.subject |
4Q-model |
|
| dc.subject |
GAP-model |
|
| dc.subject |
AIM-model |
|
| dc.subject |
Standard ISO 9000 |
|
| dc.subject |
Customer |
|
| dc.subject |
Service provider. |
|
| dc.subject |
Legal representative of student |
|
| dc.subject |
Student |
|
| dc.subject |
School |
|
| dc.subject |
Education (General) |
|
| dc.subject |
L7-991 |
|
| dc.subject |
Education |
|
| dc.subject |
L |
|
| dc.subject |
DOAJ:Education |
|
| dc.subject |
DOAJ:Social Sciences |
|
| dc.subject |
Education (General) |
|
| dc.subject |
L7-991 |
|
| dc.subject |
Education |
|
| dc.subject |
L |
|
| dc.subject |
DOAJ:Education |
|
| dc.subject |
DOAJ:Social Sciences |
|
| dc.subject |
Education (General) |
|
| dc.subject |
L7-991 |
|
| dc.subject |
Education |
|
| dc.subject |
L |
|
| dc.subject |
Education (General) |
|
| dc.subject |
L7-991 |
|
| dc.subject |
Education |
|
| dc.subject |
L |
|
| dc.subject |
Education (General) |
|
| dc.subject |
L7-991 |
|
| dc.subject |
Education |
|
| dc.subject |
L |
|
| dc.title |
POSSIBILITIES OF QUALITY IMPROVING IN ADU-CATIONAL SYSTEM / Možnosti zvyšovania kvality v školstve |
|
| dc.type |
article |
|