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Job dissatisfaction and burnout in secondary school teachers: student’s disruptive behaviour and conflict management examined Insatisfacción laboral y burnout en profesores de secundaria: las conductas y/o actitudes problemáticas de los estudiantes y el manejo del conflicto a examen.

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dc.creator José M. Otero-López
dc.creator Cristina Castro
dc.creator Estíbaliz Villardefrancos
dc.creator María J. Santiago
dc.date 2009-06-01T00:00:00Z
dc.date.accessioned 2015-07-20T22:05:18Z
dc.date.available 2015-07-20T22:05:18Z
dc.identifier 1888-8992
dc.identifier 1989-2209
dc.identifier https://doaj.org/article/feaf0415171d41c483b0fa8d8ac59fd1
dc.identifier.uri http://evidence.thinkportal.org/handle/123456789/9657
dc.description <p>Over the last few decades there has been an important consensus amongst both scholars and researchers as far as teacher occupational malaise is concerned on the leading role of both students’ disruptive behaviour and/or attitudes and teachers’ perception of the difficulty in managing conflicts. Few empirical attempts, however, have been aimed at elucidating what determinants -from either of the two fronts- have a greater prominence to this phenomenon. It is, therefore, the purpose of this study -using a sample of 1,386 teachers from Enseñanza Secundaria Obligatoria (Compulsory Secondary Education), to identify what students’ disruptive behaviour and/or attitudes as well as what sources of stress derived from conflict management best discriminate between teachers with different levels of job dissatisfaction and burnout. Results allow us to conclude that all variables validly discriminate as a function of dissatisfaction and burnout. Specifically, aspects such as dealing with the parents of disruptive students and students’ problematic behaviour (vandalism within the premises of the school, aggressions among students, verbal abuse and challenging behaviour against the teacher) have an incidence on all three facets of burnout.</p><p><br />Key words: Job dissatisfaction, burnout, secondary education teachers.</p> <p>En las últimas décadas existe un importante consenso, entre teóricos e investigadores, acerca del protagonismo, que tanto las conductas y/o actitudes problemáticas de los alumnos, como la percepción del docente, de la dificultad para manejar los conflictos, tienen en el malestar laboral de los profesores. No obstante, existen muy pocos esfuerzos empíricos encaminados a clarificar cuáles son los determinantes que, desde estos dos frentes, adquieren un mayor protagonismo en este fenómeno. Así, el propósito de esta investigación es, a partir de una muestra de 1.386 profesores de Enseñanza Secundaria Obligatoria, identificar qué conductas y/o actitudes problemáticas de los alumnos y qué fuentes de tensión derivadas del manejo de conflictos, diferencian mejor entre docentes con distintos niveles de insatisfacción laboral y burnout. Los resultados permiten concluir que todas las variables diferencian válidamente en función de la insatisfacción y el burnout. En particular, aspectos tales como el tratar con padres de alumnos conflictivos o las conductas-problema de los alumnos (vandalismo en las instalaciones del centro, agresiones entre los alumnos, agresiones verbales y actitudes desafiantes hacia el docente) inciden en las tres facetas del burnout.</p><p><br />Palabras clave: Insatisfacción laboral, burnout, profesores secundaria.</p>
dc.language Spanish
dc.language English
dc.relation http://www.ejep.es/index.php/journal/article/view/24
dc.relation https://doaj.org/toc/1888-8992
dc.relation https://doaj.org/toc/1989-2209
dc.rights CC BY-NC-ND
dc.source European Journal of Education and Psychology, Vol 2, Iss 2 (2009)
dc.subject Insatisfacción laboral, burnout, profesores secundaria.
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject DOAJ:Education
dc.subject DOAJ:Social Sciences
dc.subject Psychology
dc.subject BF1-990
dc.subject Philosophy. Psychology. Religion
dc.subject B
dc.subject DOAJ:Psychology
dc.subject DOAJ:Social Sciences
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject DOAJ:Education
dc.subject DOAJ:Social Sciences
dc.subject Psychology
dc.subject BF1-990
dc.subject Philosophy. Psychology. Religion
dc.subject B
dc.subject DOAJ:Psychology
dc.subject DOAJ:Social Sciences
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject Psychology
dc.subject BF1-990
dc.subject Philosophy. Psychology. Religion
dc.subject B
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject Psychology
dc.subject BF1-990
dc.subject Philosophy. Psychology. Religion
dc.subject B
dc.subject Education (General)
dc.subject L7-991
dc.subject Education
dc.subject L
dc.subject Psychology
dc.subject BF1-990
dc.subject Philosophy. Psychology. Religion
dc.subject B
dc.title Job dissatisfaction and burnout in secondary school teachers: student’s disruptive behaviour and conflict management examined Insatisfacción laboral y burnout en profesores de secundaria: las conductas y/o actitudes problemáticas de los estudiantes y el manejo del conflicto a examen.
dc.type article


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