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Learner Support Services for Online Students: Scaffolding for success

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dc.creator Stacey Ludwig-Hardman
dc.creator Joanna C. Dunlap
dc.date 2003-04-01T00:00:00Z
dc.date.accessioned 2015-07-20T22:05:36Z
dc.date.available 2015-07-20T22:05:36Z
dc.identifier 1492-3831
dc.identifier https://doaj.org/article/fd520482e6204b0992507f619f5e7223
dc.identifier.uri http://evidence.thinkportal.org/handle/123456789/9875
dc.identifier.uri https://doaj.org/article/fd520482e6204b0992507f619f5e7223
dc.description A critical component of an effective retention program for online students is a learner support services program. While many factors contribute to attrition, at the top of the list are level of interaction and support. To this end, some students in distance learning programs and courses report feelings of isolation, lack of self-direction and management, and eventual decrease in motivation levels. This article describes the types of learner support services strategies that can effectively address these retention challenges. Examples from Western Governors University (WGU) are provided to describe these strategies in action.
dc.language English
dc.publisher Athabasca University
dc.relation http://www.irrodl.org/index.php/irrodl/article/view/131/211
dc.relation https://doaj.org/toc/1492-3831
dc.rights CC BY
dc.source International Review of Research in Open and Distance Learning, Vol 4, Iss 1 (2003)
dc.subject learner support
dc.subject online learning
dc.subject scaffolding
dc.subject self-directed learning
dc.subject isolation
dc.subject learning community
dc.subject advising
dc.subject Special aspects of education
dc.subject LC8-6691
dc.subject Education
dc.subject L
dc.subject DOAJ:Education
dc.subject DOAJ:Social Sciences
dc.subject Special aspects of education
dc.subject LC8-6691
dc.subject Education
dc.subject L
dc.subject DOAJ:Education
dc.subject DOAJ:Social Sciences
dc.subject Special aspects of education
dc.subject LC8-6691
dc.subject Education
dc.subject L
dc.subject Special aspects of education
dc.subject LC8-6691
dc.subject Education
dc.subject L
dc.subject Special aspects of education
dc.subject LC8-6691
dc.subject Education
dc.subject L
dc.title Learner Support Services for Online Students: Scaffolding for success
dc.type Article


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