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The role of coping in moderating the negative impact of workplace aggression

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dc.contributor.author Kelly, Tiffany en_US
dc.date.accessioned 2012-02-17T19:23:47Z
dc.date.accessioned 2015-07-13T10:56:42Z
dc.date.available 2012-02-17T19:23:47Z
dc.date.available 2015-07-13T10:56:42Z
dc.date.issued 2011-11-21 en_US
dc.identifier.uri http://hdl.handle.net/1853/42857
dc.identifier.uri http://evidence.thinkportal.org/handle/1853/42857
dc.description.abstract Research has established that workplace aggression leads to a multitude of negative outcomes for individuals and organizations. This study aimed to determine if certain coping strategies could assuage the negative impact of workplace aggression on two outcomes: job satisfaction and psychological well-being. A study of nurses explored their experiences with being the target of verbal, passive, and physical workplace aggression, their job satisfaction, psychological well-being, and their coping strategies. Results indicate that coping style does indeed moderate the relationship between being the target of workplace aggression and negative outcomes. Implications for the workplace are discussed. en_US
dc.publisher Georgia Institute of Technology en_US
dc.subject Coping en_US
dc.subject Workplace aggression en_US
dc.subject.lcsh Adjustment (Psychology)
dc.subject.lcsh Aggressiveness
dc.subject.lcsh Anger in the workplace
dc.subject.lcsh Violence in the workplace
dc.subject.lcsh Quality of work life
dc.title The role of coping in moderating the negative impact of workplace aggression en_US
dc.type Thesis en_US
dc.description.degree MS en_US
dc.contributor.department Psychology en_US
dc.description.advisor Committee Chair: James, Lawrence; Committee Member: Kanfer, Ruth; Committee Member: Stewart, Tracie en_US


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