Description:
This article reports on a case study that explored the effect of an English-as-Second Language (ESL) computer program at Tshwane University of Technology (TUT), South Africa. The case study explored participants’ perceptions, attitudes and beliefs regarding the ESL reading enhancement program, Reading Excellence™. The study found that participants experienced the program in a positive light. They experienced improved ESL reading as well as listening and writing proficiency. In addition, they experienced improved affective well-being in the sense that they generally felt more comfortable using ESL. This included feeling more self-confident in their experience of their academic environment. Interviews as well as document review resulted in dissonance, however: data pointed towards poor class attendance as well as a perturbing lack of progress in terms of reading comprehension and speed.