The growing needs of forming human resources have made different educative modalities, as the distance education, they emerge as flexible syllabi, which are adapted to the particular needs of diverse sector of the society. The advances held in the information and communication technologies have favored the appearance of syllabi under this modality; making possible many courses without the presence in the same place and time of teachers and students. But, the different educative offerings have the adequate quality?, what makes a syllabus of the distance education to have better quality than others? This investigation orients towards the quality in distance education. It is proposed a model of four factors for its evaluation: 1. The quality of the designed processes and the teaching of a distance course; 2 learning as an indicator of final quality in the educative process; 3 the students’ satisfaction with the service given by the distance education and 4 the existence of a quality culture within the institution.